Since Divaera offers digital products, this policy clarifies our delivery process.
Delivery Method:
- All products are delivered electronically via download or access link(s) provided through email and in your Downloads section in your account.
- You will not receive any physical products.
Delivery Timeline
- Standard Delivery:Â Upon successful payment confirmation, you will receive your download link(s) within 24 hours of successful payment confirmation via two methods:Â
- Email: We’ll send an email with download instructions to the address you provided during checkout.
- Account Download Section: The download link(s) will also be available in your account’s “Download Section” (details on accessing this section will be provided).
- We will notify you via email if any unexpected delays occur.
U.S. Users with PayPal Express Checkout:
- If you use PayPal Express Checkout as a U.S. customer, you’ll receive the download link(s) even faster – typically within 24 hours via the same two methods mentioned above.
Order Confirmation and Download Access:
- Once your order is placed and payment is processed, we will verify all the payment and try to give you instant delivery through email etc.
- Access your downloads anytime through your account’s “Download Section” (details on accessing this section will be provided).
Technical Issues:
- If you don’t receive your download link(s) within 24 hours, check your spam or junk folder.
- If you still can’t locate the email, contact customer support at divaerashop@gmail.com for assistance.
Important Notes:
- We are not responsible for delays caused by incorrect email addresses provided at checkout.
- Remember: Use a valid email address to ensure smooth delivery of your download link(s).
- Sharing prohibited: Reusing, re-uploading, or sharing purchased item links is strictly prohibited and may lead to a permanent ban.